Our hours are 9:00 am to 5:30 pm Monday to Friday in Wellington.

We are closed on NZ Public Holidays.

Open outside of these hours by special arrangement only.

In Wellington we are located at 25 King St, Newtown – midway between the Basin Reserve and Wellington Hospital.

We also have a street frontage at Level 1, 80 Adelaide Rd, Newtown.

In Wellington King St has some parking and is closest to the rental company area of our premises.

Pick Up and Drop Off

Where bookings allow we can accommodate pick up of gear the afternoon before your hire and return the morning after the hire period.

Check with our staff when you make your reservation.

We do not offer a delivery option as the hirer must sign for gear and pay at pick up.

Payment

Payment is required as the equipment is collected.

We accept cash, eft-pos, and credit card.

We do not accept phone credit card transactions – they must be in house on the  eft-pos terminal.

An alternative is to deposit funds directly into our bank account.

We can provide a GST invoice and bank details a few days in advance of your hire ( by email ) and check for the funds to clear.

Insurance

Insurance cover is mandatory. We cover rental hire up to $20,000 of equipment with a 10% charge ( ex GST ) but beyond this we encourage larger camera kits to seek insurance quotations and cover from established industry specialty brokers.

The 10% charge is a premium and an excess of $500 + GST for each and every loss/damage still applies.

Photo ID

We also require photo ID such as a driver’s licence or passport.

Prices

The prices on the web site exclude insurance and GST.

Most of the equipment is offered on a 3 for 7 basis ( weekly rate is 3 times the daily rate ) and is charged for from time out until time back.

Rental Period

The hire period is determined when you make your reservation with us.

Generally a day’s hire is midnight to midnight, not a floating 24 hour period.

Cancellation

A cancellation fee will apply if we have turned away hires on the items you have reserved.

The same applies if you have pre-paid for a hire.

This will be at our discretion.